WHAT METHODS OF PAYMENT ARE ACCEPTED?
We accept all major credit cards and PayPal.
WHEN CAN I EXPECT MY ORDER TO SHIP?
All standard orders are processed within 1-3 business days from when your order is placed and shipped via USPS Priority mail. Expedited shipping is available upon request. Please notify us of any time–sensitive orders.
DO YOU CHARGE SALES TAX?
Only orders placed within New York State will be subject to sales tax.
WHAT IS YOUR RETURN/EXCHANGE POLICY?
Unopened orders may be returned within 7 days of receipt for a refund. Once the returned item(s) is received, the charges will be credited to you. Shipping costs are non-refundable. Used, opened and/or final sale items cannot be returned. Custom designed orders are non-refundable once they have been signed off on.
HOW DO I USE A PROMO CODE?
Promo codes can be entered at checkout. Enter the code in the coupon code box provided, and click continue. Only one promo code may be applied.
DO YOU OFFER GIFT WRAP?
Yes, we offer gift wrap. Your items will be wrapped in tissue paper and sent in a box wrapped in Meeschmosh gift wrap, and finished off with a bow. Each wrapped box is $5.00. If you’d rather skip the gift wrap, you can opt to add a personal message to the packing slip at no extra charge. Prices will be removed.
ARE YOU AVAILABLE FOR CUSTOM PROJECTS?
We love collaborating and taking on custom design projects. If you are interested in working with us on a project, please email us at firstname.lastname@example.org with details about your project and someone will contact you shortly.